WORK

Case study index

CS-00

Meta · AI ops · systems

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Independent

·

2026

Evidence OS: this website, run like a product

I rebuilt my portfolio by directing a team of AI agents: a governing rubric, bounded briefs, review gates, and a QA bar. You’re looking at the deliverable. This is its case study.

25

Defects caught at review gates

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CS-00

Meta · AI ops · systems

·

Independent

·

2026

Evidence OS: this website, run like a product

I rebuilt my portfolio by directing a team of AI agents: a governing rubric, bounded briefs, review gates, and a QA bar. You’re looking at the deliverable. This is its case study.

25

Defects caught at review gates

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CS-01

0→1 platform

·

Minerva

·

2024

Restricted

CourseBook: one platform, not two

A 0→1 platform to build, teach, and grade curriculum in one place, replacing the two legacy tools it outgrew.

−20%

Curriculum dev time · beta

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CS-01

0→1 platform

·

Minerva

·

2024

CourseBook: one platform, not two

A 0→1 platform to build, teach, and grade curriculum in one place, replacing the two legacy tools it outgrew.

−20%

Curriculum dev time · beta

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CS-01

0→1 platform

·

Minerva

·

2024

CourseBook: one platform, not two

A 0→1 platform to build, teach, and grade curriculum in one place, replacing the two legacy tools it outgrew.

−20%

Curriculum dev time · beta

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CS-02

Strategy · AI · pedagogy

·

Minerva

·

2024

AI Tools

I led Minerva’s end-to-end AI exploration for CourseBook, working with a PM and an engineer: a stakeholder workshop, five AI principles, four prototyped concepts, and three shipped to a limited partner pilot. Five weeks, end to end.

+40%

Grading efficiency in Minerva’s internal AI pilot

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CS-02

Strategy · AI · pedagogy

·

Minerva

·

2024

AI Tools

I led Minerva’s end-to-end AI exploration for CourseBook, working with a PM and an engineer: a stakeholder workshop, five AI principles, four prototyped concepts, and three shipped to a limited partner pilot. Five weeks, end to end.

+40%

Grading efficiency in Minerva’s internal AI pilot

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CS-03

Data dashboard

·

Minerva

·

2023

Engagement Dashboard

Forum’s first in-app data dashboard, for instructors and partners. I found the problem, then led it as both designer and PM.

400+ hrs/yr

Manual reporting labor replaced · 5 hrs × 2 reports × 2 terms × 20+ partners

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CS-03

Data dashboard

·

Minerva

·

2023

Engagement Dashboard

Forum’s first in-app data dashboard, for instructors and partners. I found the problem, then led it as both designer and PM.

400+ hrs/yr

Manual reporting labor replaced · 5 hrs × 2 reports × 2 terms × 20+ partners

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CS-04

Team practice

·

Recurly

·

2018–19

Design impact, measured

Recurly’s first repeatable usability benchmark: six revenue tasks, one script, every release. Design quality became a time series, and the practice outlived me.

49→100%

Cancel-subscription task efficiency · runs 1→2 of six

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CS-04

Team practice

·

Recurly

·

2018–19

Design impact, measured

Recurly’s first repeatable usability benchmark: six revenue tasks, one script, every release. Design quality became a time series, and the practice outlived me.

49→100%

Cancel-subscription task efficiency · runs 1→2 of six

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CS-05

Billing systems

·

Recurly

·

2017–19

Credit Invoices

I updated and tested a complex system of charges and invoices to add credit functionality, touching everything from the UI to emails and PDF invoices. My first project at Recurly.

+21 pts

Overall task success · six-task benchmark · runs 1→2

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CS-05

Billing systems

·

Recurly

·

2017–19

Credit Invoices

I updated and tested a complex system of charges and invoices to add credit functionality, touching everything from the UI to emails and PDF invoices. My first project at Recurly.

+21 pts

Overall task success · six-task benchmark · runs 1→2

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