Case study index

I rebuilt this portfolio by directing a team of AI agents: a governing rubric, bounded briefs, review gates, and a QA bar. You’re looking at the deliverable. This is its case file.

A 0→1 platform to build, teach, and grade curriculum in one place, replacing the two legacy tools it outgrew.

I led Minerva’s end-to-end AI exploration for CourseBook, working with a PM and an engineer: a stakeholder workshop, five AI principles, four prototyped concepts, and three shipped to a limited partner pilot. Five weeks, end to end.

Forum’s first in-app data dashboard, for instructors and partners. I found the problem, then led it as both designer and PM.

Recurly’s first repeatable usability benchmark: six revenue tasks, one script, every release. Design quality became a time series, and the practice outlived me.

I updated and tested a complex system of charges and invoices to add credit functionality, touching everything from the UI to emails and PDF invoices. My first project at Recurly.